Refund Policy
Last updated: 4 August 2026
Printspire offers a 30-day money-back guarantee on PrintWorkMonitor subscriptions. If you are not satisfied with your purchase, you can request a full refund within 30 days of your order date.
Refund period
The 30-day period runs from the date of the order being refunded. This applies to first-time subscription purchases and to renewal charges. Free trials are never charged, so nothing needs to be refunded if you cancel during a trial.
How to request a refund
Refunds are processed by our payment provider and Merchant of Record, Paddle. To request one, visit paddle.net with your order email or receipt, or email us at support@printworkmonitor.com and we will help you arrange it.
Processing time
Approved refunds are returned to the original payment method. Depending on your bank or card issuer, the funds typically appear within 5 to 10 business days.
Cancelling your subscription
You can cancel at any time to stop future renewals. Cancelling stops the next charge; it does not by itself issue a refund for a charge already taken, so request a refund as above if you are within the 30-day window. Your workspace remains accessible until the end of the period you have paid for.
More information
Paddle's own refund policy also applies to orders placed through our checkout.